Last updated: 4 November 2026
The fastest way to reach us is email: support@myzodiacguide.com. We read every message and reply within one business day. For anything involving your personal data — access, correction, deletion — use privacy@myzodiacguide.com instead.
What to include
- Order or download problem — your order number, the email you used at checkout, and what the file did (or did not) do.
- Correction — the page URL and the specific sentence, date or term you think is wrong.
- Press or partnership — what you are working on, your deadline, and the format you need.
- Privacy request — write to privacy@myzodiacguide.com from the address on the account so we can verify it, and tell us whether you want access, correction or deletion.
What we cannot do by email
We do not produce free personalized readings in the inbox, and we do not give medical, legal or financial advice. A personalized reading is a product with a defined scope; an email reply is not.
We also do not comment on other people’s charts, predictions or products, and we do not respond to requests to validate a reading someone else gave you.
Response times
- Orders, downloads and refunds: within one business day.
- Corrections and editorial questions: within three business days, with a fix or an explanation.
- Privacy requests: within 30 days, as required by GDPR and comparable laws.